Frequently Asked Questions

Yes! Our soaps are formulated for all skin types, including sensitive, oily, dry, and combination skin. We have specific products for different skin concerns like acne, dryness, and inflammation.

Last Care soaps are handmade using the cold-process method, which preserves the natural properties of our ingredients. We use 100% natural oils, botanicals, and herbs without any harsh chemicals, sulfates, parabens, or synthetic fragrances.

A single bar typically lasts 4-6 weeks with regular daily use. This depends on usage frequency and how you store the soap (keep it dry between uses for longevity).

The white residue is called "soda ash" and is completely harmless. It's a natural byproduct of the soap-making process. You can simply rinse it off or scrape it away.

Most of our soaps are vegan. However, some varieties include honey or other bee products. Check the product description for ingredient lists to verify.

Absolutely. We don't test on animals and all our ingredients are sourced ethically. We support local communities and fair-trade suppliers.

We provide detailed ingredient lists for all our soaps. If you have known allergies, please review the ingredients carefully before purchasing. We recommend doing a patch test first.

Yes, all our fragrances come from natural essential oils and plant extracts. We never use synthetic fragrances or artificial additives.

Orders are typically shipped within 2-3 business days. Delivery takes 5-7 business days across India. You'll receive a tracking number via email.

Yes! We offer free shipping on orders over ₹500. Orders under that amount have a flat shipping fee of ₹99.

We currently ship only within India. We're working on expanding our international shipping options. Stay tuned!

We package all orders carefully, but accidents happen. If your product arrives damaged, please contact us immediately with photos, and we'll send a replacement.

Yes! We offer a 30-day money-back guarantee. If you're not satisfied with your purchase for any reason, contact us and we'll process a full refund.

Contact us at support@lastcare.com with your order number. We'll provide you with return instructions and a prepaid shipping label.

Yes, unopened and unused products can be returned within 30 days for a full refund. If you've used the product and don't like it, we still offer to send you a different bar to try.

Keep your soap in a dry place between uses. We recommend using a soap dish with drainage holes to prevent the bar from sitting in water, which extends its life significantly.

Natural soaps can "sweat" in humid environments or when exposed to moisture. This is harmless but can affect the bar's appearance. Store in a dry place to minimize this.

Absolutely! You can cut our soaps into smaller bars for travel or to make them last longer. Use a sharp knife and cut gently.

Most of our soaps are gentle enough for facial use. However, we recommend starting with a patch test. For those with very sensitive facial skin, we suggest our gentlest formulations.

Subscribe to our monthly soap box and receive 3-4 different soaps each month. You'll save 15% compared to regular pricing and get exclusive subscriber-only scents.

Yes! You can cancel, skip, or modify your subscription at any time without penalties. No commitments, no hassle.

Yes! For orders of 10+ bars, we offer special bulk pricing. Contact us for a custom quote.